


FOOD SERVICE / KANSAI INTERNATIONAL AIRPORT
Liu Jia Xi'an Knife-cut Noodles — Kansai Airport
A partner implementation supporting smooth ordering, checkout, and handoff in a busy airport store.- Client
- Liu Jia Xi'an Knife-cut Noodles operates an authentic Xi'an restaurant inside Kansai International Airport. It serves international and domestic travelers as well as airport staff, so peak periods require many orders to be handled in a short time.
- Challenge
- Congestion in front of the register
- Efficient order flow from counter to kitchen
- Support for international travelers
- A clearer product handoff
- Solution
- POS register system
- Self-order kiosk
- Tablet ordering
- Calling and notification system
- Result
- Ordering, checkout, and handoff are managed in one flow, helping reduce waits and improve store operations.
Customer voiceWith POS, self-ordering, and the calling system in place, ordering through pickup became smoother and staff could focus more readily on customer service.







