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STORE MANAGEMENT / OMNICHANNEL

Delivery Management

Bring multiple order channels into one console and coordinate acceptance, preparation, and handoff.

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Storefront coordinating dine-in and delivery
Service WISHRAIN21 SMART RETAIL

Replace fragmented tablets with one operating flow

Aggregate first-party mobile orders and supported external channels, then connect them to POS and kitchen. Manage pauses, prep times, and item availability in one place.

Core capabilities

01

Order aggregation

Normalize channel orders into a shared console and ticket format.

02

Capacity controls

Let stores adjust acceptance time, item availability, and pickup slots during peaks.

03

POS and kitchen links

Pass sales and preparation instructions automatically to reduce re-entry.

04

Channel analytics

Compare sales, fees, items, and time bands to refine channel strategy.

Where it fits

  • 01Restaurants operating delivery alongside dine-in
  • 02Multi-brand ghost kitchens
  • 03Unified click-and-collect and delivery

Implementation approach

We review the site and existing systems, then introduce an operable scope in practical stages.

  1. 01

    Discover

    Review workflows, devices, network, data, and customer flow

  2. 02

    Design

    Define features, products, integrations, and delivery scope

  3. 03

    Deploy

    Install, configure, train, and validate in real operations

  4. 04

    Improve

    Use operating feedback and data to refine and expand

WISHRAIN21 / FUKUOKA

Discuss implementation

Tell us your store format, location count, existing equipment, and current challenges. We can start by structuring the requirements.

Discuss implementation