Data controller
WISHRAIN21 Co., Ltd. (representative: エン セアン; address: 3-30-2 Aoba, Higashi-ku, Fukuoka-shi, Fukuoka 813-0025, Japan)
PRIVACY
Privacy notice
WISHRAIN21 handles personal information only as needed to respond to inquiries, prepare quotes, and manage transactions.
Last updated: August 11, 2026Information we collect
We collect company and contact details, email, phone, inquiry text, requested products and quantities, device model numbers needed for fit verification, order numbers, return reasons, product condition, necessary photos, bank account details required for refunds, plus records required for inquiries, quotations, and payment reconciliation.
How we use it
We use this information to respond, confirm identity, prepare quotes and orders, issue bank-transfer instructions, reconcile payments, deliver products and services, handle returns, initial defects, warranties, and refunds, preserve business records, and prevent abuse.
Processors and disclosure
Service providers may process information where needed for hosting, storage, or email delivery under appropriate safeguards. We do not disclose it for unrelated purposes unless required by law.
Retention and security
Inquiry and transaction records are kept only for the period required by law or business handling. We use access controls, permission management, and transport protection, and securely delete data when no longer needed.
Your rights and request contact
Subject to applicable law, you may request access, correction, restriction, or deletion. We will respond after confirming your identity. Contact: master@wishrain21.co.jp / 070-8306-8986 (Monday-Friday, 10:00-17:00 (excluding Japanese public holidays)).